KamTech Systems has a wealth of IT knowledge and experience that has been acquired while serving the utility industry.
Some of the services available include:
- Business Process Analysis & Assessment
- Information & Billing Systems Support
- System Requirements Analysis and Design
- Custom Modifications & Enhancements
- Performance Tuning
- Help Desk Support
- Implementations
- Project Management
- Archiving and Purging
- Data Warehousing
- Troubleshooting & Solutions
Client: Orlando Utilities Commission
Problem: core issues in their Delinquency module that caused slowdowns in some of their business processes, unreliable data and lost revenue. Short-term fixes had been implemented, but other vendors had failed to correct the core issues, so the temporary fixes remained. OUC wanted the core problems resolved.