Whether a municipal, a cooperative or an investor owned utility, KamTech Systems possess the skills to provide solutions for any CIS need.
Our knowledge and experience with all aspects of the CIS systems life cycle provide our clients with peace of mind, knowing that the deliverables they receive are the best solutions possible.
Some of the services available include:
- Business Process Analysis & Assessment
- Information & Billing Systems Support
- System Requirements Analysis and Design
- Custom Modifications & Enhancements
- Performance Tuning
- Help Desk Support
- Implementations
- Project Management
- Archiving and Purging
- Data Warehousing
- Troubleshooting & Solutions
Client: Orlando Utilities Commission
Problem: core issues in their Delinquency module that caused slowdowns in some of their business processes, unreliable data and lost revenue. Short-term fixes had been implemented, but other vendors had failed to correct the core issues, so the temporary fixes remained. OUC wanted the core problems resolved.